A retail audit is a smart checklist. It is based on a form, has points, best-practice pictures, supporting files, conditional items, critical items, and action plan recommendations. Audits allow standards to be checked, deficiencies tracked, assigned, and resolved when a district or sales managers visit stores. An audit allows head office to guarantee pharmacy standards, programs, and policies are deployed in full, in time, in every store.
Retail audits are used for operations, merchandising, service, loss prevention, and/or health and safety standards. They are sometimes called “store visits” or “store walks.”
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